What Canadians should know about over-the-counter hearing aids

Are you wondering when Canada will start selling over-the-counter (OTC) hearing aids?

In the U.S., Americans can buy hearing aids online, at drug stores and pharmacies, and other local retailers without a professional fitting from an audiologist or other hearing professional. The average price, as of January 2023, is around $1,000 USD. Cheaper models may be of lower quality.

Currently, the price of hearing aids in Canada can range from $1,800 to $8,000 CAD per pair, depending on the type and style of hearing aid and the severity of your hearing loss. For now, you must have a hearing professional diagnose you with a hearing loss before you can purchase a hearing aid or receive hearing aid financial assistance.  

Read more: Why are hearing aids so expensive?

Will over-the-counter hearing aids be available in Canada?

In December 2024, Health Canada approved the hearing test and and over-the-counter hearing aid features on the AirPods Pro 2. It is expected to be available to Canadians some time next year.

These are the first OTC hearing aids approved by the Canadian government. At the moment, it's unclear if the features will become immediately available across all provinces. It's also unclear if the government will start approving other OTC models from different manufacturers.

Currently, Canadians may be tempted to travel across the border to purchase OTC hearing aids. However, before taking that trip, you should carefully weigh the pros and cons—especially if you are buying hearing aids from a different country.

Who should not use over-the-counter hearing aids?

OTC hearing aids are not for everyone. According to the FDA, you should not use OTC hearing aids if you:  

• Have a severe hearing loss
• Are under the age of 18
• Have unilateral (one-sided) hearing loss
• Have a sudden hearing loss
• Have a hearing loss due to a medical condition
• Are unsure you have hearing loss (it could be excessive earwax!)
• Have frequent dizziness (vertigo) or suffer from tinnitus (ringing in the ears)
• Have constant pain in your ears
• Have a unique ear anatomy
• Have a history of ear diseases/infections
• Have a history of chemotherapy or radiation exposure in the head and neck
• Want more features 

Questions to ask

If you decide to purchase OTC hearing aids, consider the following:

Return policies – Hearing aids are not typically a one-size-fits-all solution. Although OTC hearing aids cost less than prescription hearing aids, they are still hundreds of dollars. You should check the return policy for an OTC hearing aid—especially if you are going to another country to get them.

Set up – Some OTC hearing aids may be adjustable with smartphone apps. Make sure you understand how to set up and operate your OTC hearing aids to get the most out of them.

Battery type and life – Consider your lifestyle and whether the OTC hearing aid is appropriate. For example, if you have dexterity issues, you may benefit from the rechargeable variety.

Customer support – With prescription hearing aids, ongoing support from a hearing professional is crucial to getting the most out of your hearing aids. Consider whether there is similar support for OTC hearing aids should you have any issues.

What is the difference between sound amplifiers and hearing aids?

The American regulations on OTC hearing aids do not apply to personal sound amplifiers.  

Sound amplifiers have been available in Canada for years. Unlike hearing aids, which are fine-tuned to the wearer, sound amplifiers boost all sound frequencies.

You can use sound amplifiers for hunting. bird watching or listening to a public speaker. They do not treat hearing loss.
OTC hearing aids have design and material requirements to prevent the hearing aids from causing injury or irritation. Many of these regulations do not apply to sound amplifiers.

Do you think you may have hearing loss? Take our online hearing screening

Our online hearing questionnaire can give you some insight into your hearing health and what your next steps should be. Only a hearing professional can provide a hearing loss diagnosis to make you eligible for hearing aids in Canada.

An online hearing assessment is also a useful tool if you think you could benefit from OTC hearing aids.

More: OTC hearing aids: Are they right for you?

^{Sources: 
Congress.gov - Over-the-Counter Hearing Aid Act of 2017 
Canadian Audiologist - OTC Hearing Aids}