Discover Hearing

Carmelle Sevigny-Black established Discover Hearing in 2001 and has over 25 years of experience. She is honoured and proud to serve the residents of St. Albert, along with her two daughters Danielle and Nicole, and staff.

Carmelle's priority is to make clients feel welcomed, relaxed and at "home". She is diligent in educating clients with compassion, patience and understanding. She understands first-hand how important it is to maintain communication with family and friends and to stay socially active. Carmelle strives to provide the necessary tools so clients can stay connected in every aspect of their lives.

Ananya Ajay's passion for audiology was ignited by a deeply personal experience: witnessing her grandfather's struggle with hearing loss.

As his hearing deteriorated, her grandfather became increasingly isolated. The lack of patience and understanding from those around him highlighted the profound impact that hearing loss can have on an individual's life.

The most rewarding aspect of her role is seeing the smiles on her patients' faces as they reconnect with the world of sound. 

Ananya has a Masters in Audiology and Speech Language Pathology.

Sarah Kleisinger graduated from the Grant MacEwan Hearing Aid Practitioner Program with distinction. In 2024, she became a Registered Hearing Aid Practitioner and certified as Board Certified Hearing Instrument Sciences.

Sarah enjoys testing, fitting, and educating her clients about their best options for better hearing health.

She has a passion for fostering meaningful connections, thrives in customer service and looks forward to creating a positive experience and building lasting client relationships.

Rachelle Allenby is committed to ensuring our clients receive the care and attention they deserve.

Her responsibilities include scheduling appointments, cleaning hearing aids, answering inquiries, and offering a welcoming smile to make their experience as smooth as possible.

Outside of work, She enjoys reading while snuggling with her two cats or doing genealogy research on multiple family trees.

Jolene Fleck joined Discover Hearing as an administrative coordinator in 2022. Later, in January 2023, she obtained my Audiometric Technician Certificate from MacEwan University.

In addition, Jolene holds a Business Administration Diploma with a Marketing Major from the Northern Alberta Institute of Technology (NAIT).

Jolene possesses strong communication skills, which enable her to speak with clients effectively. The best part of her job at Discover Hearing is interacting with our clients.

Ross Black completed the Grant MacEwan University certification program for the Audiometric Testing – Technician course.

As an Audiometric Technician, Ross administers tests to measure hearing under the guidelines of the Occupational Health and Safety Act of Alberta.