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HearingLife - Victoria Royal Oak
Staff
Robbyn Brodie
Audiologist and Tinnitus Retraining Therapist
Robbyn Brodie is a Registered Audiologist and Tinnitus Retraining Therapy specialist. Robbyn has been trained in Tinnitus Retraining Therapy (TRT) by Dr. Pawel Jastreboff, and she follows the principals, protocols and treatment guidelines specific to TRT. Robbyn grew up in the Vancouver area, completed her undergraduate degree at The University of British Columbia and her Master's degree in Audiology at Dalhousie University in Halifax.
Rachel Lam,
RAUD, RHIP
Registered Audiologist and Hearing Instrument Practitioner
Rachel enjoys many aspects of being a hearing healthcare professional, especially the ability to help patient’s communication with loved ones and improving their quality of life by hearing the world around them. She is also interested in learning about the advancements in hearing assistive technology and implementing them into the individual needs of each patient. Dealing with a hearing loss can be a big adjustment and change in someone’s life and she looks forward to being a guiding and helpful voice for her patient’s, along with the rest of the team at NexGen Hearing. In her free time, she enjoys spending time with friends, family and soaking in the beautiful surroundings of the West Coast.
Maya Brodie-Rafuse
Office Assistant
Shelley Maegaard
Client Service Administrator
Reviews
Hearing Directory posts all positive and negative reviews that meet publishing criteria.Read 3 verified patient reviews for HearingLife - Victoria Royal Oak! Their average review score is 4.67 () from 3 reviews.
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“Good service and knowledgeable staff, however, the cost seems unnecessarily high for the product.”
“Today went in, Shelly was able to quickly deal with my issue. A great representative for Nexgen. Nothing but good to say about the the staff and service at the Royal Oak Nexgen offices. ”
“I was hesitant to get a hearing aid . I didn’t realize how much I wasn’t hearing until my daughter had me see Robyn , to get fitted . I had a very positive experience and recommend anyone who is hesitant or nervous in getting a hearing aid see Robyn .”
Clinic details
At HearingLife - Royal Oak (formerly NexGen Hearing), our mission is to provide the best possible hearing solution for each individual to improve and enrich their quality of life. We focus on communication needs, patient education, continued follow up care, and we spend the time needed to help you hear better.
We have access to a variety of hearing aid manufacturers to offer the most advanced technology available. Our focus is entirely on your unique needs, meaning that you’ll experience patient care that is specific to you, with exceptional follow-up care that ensures your hearing needs are being met.
We offer free trials of hearing aids without the obligation to purchase as we feel it is very important to trial a hearing aid so that you can ensure the product is right for you.
We believe that providing ongoing care and continuous follow up is critical to getting the most satisfaction and benefit from your hearing aids. We work closely with Physicians and ENT’s in our local community to provide comprehensive care and treatment options to our clients.
A strong relationship based on honesty, integrity, and values is what we strive for, and we feel that this is the best approach to making sure you don’t miss any of the precious moments in your life.
If you or a loved one is experiencing hearing loss or a hearing disorder, visit us today and receive the best service, the best technology, and most importantly, a better quality of life!
Hearing care services
Our featured hearing services include
- Comprehensive hearing evaluations
- Hearing tests for medical assessment and employment
- Individualized hearing aid dispensing and fitting
- Selection of the latest hearing aid technology from the most trusted brands
- Hearing aid cleaning, repairs and adjustments
- Specialty custom ear molds for hearing protection, sleeping, swimming, musician and communication
- Tinnitus evaluations, counseling and Tinnitus Retraining Therapy
- Provider for Veterans Affairs, WorkSafe and First Nations Health Authority clients
- 360-AfterCare
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Telehealth services
Tinnitus
Remote hearing aid programming
Ear cleaning
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm |
| Tuesday | 9 am - 5 pm |
| Wednesday | 9 am - 5 pm |
| Thursday | 9 am - 7 pm |
| Friday | 9 am - 5 pm |
| Saturday | Closed |
Visit our other locations
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Telehealth services
Tinnitus
Remote hearing aid programming
Ear cleaning
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Cash
- Cheque
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details