Staff
Reviews
Hearing Directory posts all positive and negative reviews that meet publishing criteria.Read 8 verified patient reviews for HearingLife - West Vancouver! Their average review score is 5 () from 8 reviews.
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“I was referred by my friend’s husband. Mandy is my audiologist and I am so pleased with the excellent service that I have received with Mandy and with everyone that I have had the opportunity of dealing with in this office. The level of professionalism, knowledge, caring and customer service are exemplary. I am impressed and pleased with the time and care given to my personal individual programming. Mandy and the staff are invested in helping their clients, it’s evident that they have the best interest of clients first.”
“It was so great to meet with Mandy , she is absolutely fabulous, I had hearing aids before and they were not great, so wanted to get a second opinion from Mandy about what she would recommend for me . Honestly I am so happy with meeting with her , she answered all my questions and got me into a new pair of hearing aids and they work fantastic, I’m so much happier and they have made such a difference in my quality of life. The office has such great staff , Angie and Sarah who both were so friendly. Mandy and her staff are exceptional at customer service and make you feel like you’re part of their family . I highly recommend hearing life West Van office to everyone, try them and let them make a difference in your life!!!!!”
“I wish there was a Higher Rating than 5 for Mandy and her staff! From the moment I first walked in the door to make my initial appointment I was treated so well beginning with Angie the receptionist- I also met Sarah the hearing technician who kindly checked my ears for ear wax - she was knowledgeable and professional and so friendly! When I had my hearing test with Mandy a couple of weeks later I knew right away I had chosen the right place ! Mandy has a warm and friendly persona and is incredibly knowledgeable and patient - answering all my questions clearly! The followup has continued to be excellent and I can only give Mandy and her staff my highest possible recommendation!”
“I cannot recommend Hearing Life (formerly Nexgen Hearing)in West Vancouver highly enough. From the moment we walked into the office for the first appointment we felt so welcome and we were treated with such professionalism and kindness by everyone. Mandy's knowledge, enthusiasm and encouragement has been tremendous and a great help. She has explained everything at my pace and that has enabled me to be very confident and comfortable at each stage of the process. As a result of Mandy's care and attention I have had a very successful experience with my first hearing aids and both my wife and I are overjoyed with the difference they have made. My only regret is that I didn’t do it a couple of years sooner as I can honestly say that hearing aids have been a life changer for us. ”
“Mandy is absolutely outstanding! I would recommend her to anyone. She is patient and kind and takes all the time needed to do a thorough job. She is so helpful and supportive. Getting hearing aids is a big adjustment and Mandy makes it as easy as possible. We are so thankful to have found her. ”
A message from HearingLife - West Vancouver:
Please note that this location is temporarily closed due to flooding, and we are working towards reopening quickly. For the next few weeks, we have sourced a large room at the West Vancouver Community Centre - The Arbutus Room, to service our patients in need of assistance. If you need us, please call our regular phone line listed above.
Clinic details
At HearingLife - West Vancouver (formerly NexGen Hearing), our highly skilled team of hearing professionals are passionate about helping our clients reconnect with the world around them. It is our priority to find the best solution for your specific hearing needs so you can enjoy better quality of life.
We pride ourselves on offering the most exceptional customer care and service. We continuously aim to grow a strong relationship and a foundation of trust with each of our clients, so they can receive the best care possible. Call us today to book your next appointment and bring a friend or family member! We encourage family members to take part in their loved one’s journey to better hearing.
We are located in the vibrant community of West Vancouver. Enjoy FREE parking. Our clinic is closed for lunch between 12:00pm - 1:00pm daily.
Hearing care services
Our full-service hearing clinic services include:
- Diagnostic hearing tests
- Comprehensive hearing evaluations and treatment plans
- Individualized hearing aid selection and customized fitting
- Latest hearing aid technology from the most trusted brands
- Tinnitus diagnosis and treatment
- Custom ear products (swim molds, musician plugs and noise-protection)
- Hearing aid cleaning, repairs and adjustments on all makes and models
- Earwax management
- Assistive listening devices
- 360-AfterCare
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Telehealth services
Tinnitus
Remote hearing aid programming
Masks worn here
Ear cleaning
Hours of operation
Sunday | Closed |
Monday | 9 am - 12 pm, 1 - 5 pm by appointment |
Tuesday | 9 am - 12 pm, 1 - 5 pm by appointment |
Wednesday | 9 am - 12 pm, 1 - 5 pm by appointment |
Thursday | 9 am - 12 pm, 1 - 5 pm by appointment |
Friday | 9 am - 12 pm, 1 - 5 pm by appointment |
Saturday | Closed |
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Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Telehealth services
Tinnitus
Remote hearing aid programming
Masks worn here
Ear cleaning
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Cash
- Cheque
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details